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  Practice Support Newsletter
  April 2026
STI Awareness Month
April has been designated at Sexually Transmitted Infection (STI) Awareness Month . This is a time to strengthen prevention, improve early detection and ensure effectiveness across clinical settings. Health professionals play a vital role in identifying trends and addressing emerging challenges in STI management.

For the United States, the CDC's 
Sexually Transmitted Infections Surveillance, 2024 (Provisional) report notes:
  • There were 1.5 million reported chlamydia cases in 2024, an 8% decline from 2023. This marks the second consecutive year of reduced chlamydia incidence.
  • Gonorrhea cases decreased 10% from 2023, marking the third straight year of decline. Approximately 543,000 cases were reported in 2024.
  • Primary and secondary syphilis cases fell 22% since 2023, indicating meaningful progress in reducing transmission of the most infectious stages.
  • Nearly 4,000 cases of congenital syphilis were reported in 2024. This number has increased for 12 years in a row.
  • 1 in 3 people who get colorectal cancer have a family history.
  • In North Carolina, the number of syphilis cases has increased in the past 20 years. Although it is most common among men, cases involving women are rising. In 2024, cases of congenital syphilis increased 9500% compared to 2012.
Several factors contribute to the decline of STIs , such as broader use of at-home and point of care STI tests and growing adoption of doxycycline post-exposure prophylaxis (doxy-PEP) among high-risk populations. There has also been an increase in patient education and improvements in public health outreach. On the other hand, missed or delayed prenatal screening and treatment contributes to the rise of congenital syphilis. There are also disparities related to geography, socioeconomic status and access to care.

While the latest data suggest that the U.S. may be turning a corner in reducing several major STIs, the persistent rise in congenital syphilis shows that critical gaps remain. As we observe STI Awareness Month, medical staff have an opportunity to strengthen screening protocols, promote prevention strategies, stay vigilant of missed infections, and ensure equitable access to care. 

To learn more about STI updates and prevention/treatment strategies in our area, please consider attending the
HIV and STI Prevention and Treatment Summit: Innovation, Empowerment & Engagement 2026 . South Piedmont AHEC is providing this free in-person class (funded by Mecklenburg County Public Health) that will be held on April 16, 2026, at Central Piedmont Community College – Harris Campus.

Below you will find resources to support STI testing, detection, prevention and treatment:
  • CDC: STIs
  • CDC: The State of STIs (Infographics)
  • American Sexual Health Association (ASHA)
  • NC DHHS: Sexually Transmitted Diseases & Infections

Measure of the Month

Weight Assessment and Counseling for Nutrition and Physical Activity for Children and Adolescents evaluates the quality of preventive care provided to children and adolescents ages 3-17. This measure assesses whether members who had at least one qualifying outpatient visit during the measurement year received appropriate monitoring and guidance related to healthy weight.
 
Specifically, the measure is described as the percentage of patients 3-17 years of age who had an outpatient visit with a PCP or OB/GYN and who had evidence of the following components during the measurement period:
  • Percentage of patients with height, weight and BMI percentile documentation
  • Percentage of patients with counseling for nutrition
  • Percentage of patients with counseling for physical activity
See the measure specifics for details on the numerator, denominator, exclusions, measurement period, reporting and medical record documentation requirements.

This measure helps health plans and providers identify gaps in obesity prevention efforts and supports quality improvement initiatives focused on promoting healthy growth and lifestyle behaviors in pediatric populations.

 
WellCare of North Carolina and Carolina
Complete Health (CCH) Merger
As of April 1, 2026, WellCare of North Carolina and Carolina Complete Health merged to become unified as Carolina Complete Health. For provider resources and accurate information, please continue to visit the Carolina Complete Health (CCH) merger resources page, as it is updated regularly.

NC Medicaid Traumatic Brain Injury Dashboard
The NC Medicaid Traumatic Brain Injury (TBI) Dashboard is now available on the NC DHHS website . According to the site, “The NC Medicaid Traumatic Brain Injury (TBI) waiver is available to eligible individuals aged 18 and older, living in the Alliance Health Behavioral Health and Intellectual/Developmental Disabilities Tailored Plan catchment area (Cumberland, Durham, Harnett, Johnston, Mecklenburg, Orange and Wake counties).

The TBI dashboard represents individuals with a Traumatic Brain Injury diagnosis who have accessed services across Medicaid and state-funded programs. The data is refreshed every six months.”

Regulatory Reminders:
Vaccine Cold Chain

A vaccine cold chain is the system used to store, transport, and handle vaccines at recommended temperatures from the point of manufacture all the way to vaccine administration. This ‘system’ consists of equipment, people and processes. This is important because vaccines are sensitive products. If they are exposed to temperatures outside of range, or if they are frozen when they should not be, potency can be lost. Once potency is lost, it cannot be restored. This can lead to reduced vaccine effectiveness, increased disease outbreaks, wasted vaccine doses and higher costs.
 
Every break in the cold chain requires documentation and evaluation before vaccines are used. Some common cold chain breaks are power outages, refrigerator failure, thermometer malfunction, improper packing during transport and leaving vaccines out too long during clinics. 

Key Components of the Cold Chain
  1. Trained Personnel
    • Know how store, handle and monitor vaccines
    • Understand emergency procedures for temperature excursions
  2. Proper Equipment and Storage
    • Refrigerators and freezers
    • Cold boxes, carriers, and insulated containers for transport
    • Temperature monitoring devices
  3. Vaccine Inventory Management – Standard Operating Procedures (SOPs)
    • Receiving and unpacking vaccines
    • Storing and organizing stock
    • Monitoring and documenting temperatures
    • Responding to cold-chain failures
Additional Resources:
  • North Carolina Immunization Program (NCIP) – Minimum Required Vaccine Ordering, Handling, and Storage Procedures
  • CDC – Vaccine Storage and Handling
  • CDC – Vaccine Storage and Handling Toolkit
  • CDC continuing education: “You Call the Shots (Module 10) – Storage and Handling 2026”
  • NC DHHS – Vaccine Storage and Handling
  • NCIP – Emergency Vaccine Transport Guidance

Diabetes QI Tip Sheets

There are two new diabetes tip sheets available on the NC AHEC website. One tip sheet is geared towards primary care practices and the other is specifically for FQHC’s. The purpose of these tips sheets is to help the practice improve glycemic control measures by using a multi-layered approach to care. This strategy includes clarifying the measure, using a multi-layered evidence-based strategy for intervention, building a solid framework, track measures, using PDSA cycles for improvement and addressing existing barriers. You can find the tip sheets at the links below:
  • NC AHEC Diabetes QI Tip Sheet (Primary Care)
  • NC AHEC Diabetes QI Tip Sheet (FQHC)
AHEC Class Spotlight

Holding Space for Healers:
Clinical Wellness and Burnout Recovery

“Healers, helpers, and clinicians often carry the weight of others’ trauma while quietly managing their own. This one-hour webinar is designed to refocus the lens inward - offering space to reflect, replenish, and re-engage with purpose. Participants will explore the emotional labor of clinical and helping professions, the invisible costs of burnout, and the barriers to sustainable self-care that often go unspoken in our field.” This webinar will be held on May 27, 2026, from 12:00 PM – 1:00 PM. Registration fee is $20; details can be found here.
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