South Piedmont AHEC Policies

Customer Service

South Piedmont AHEC's main number: 704.512.6523

Operation hours: 8:00 am – 4:30 pm Monday through Friday

Suggestions and Questions:

If you have suggestions or questions, please contact us at:
South Piedmont AHEC
Administrative Offices
5039 Airport Center Parkway, Building K, Suite A1
Charlotte, NC 28208


Must be received with registration, unless otherwise stated.

Americans with Disabilities Services

If you need services or auxiliary aids covered by the Americans with Disabilities Act, please contact us in advance.

  • Cancellations must be in writing (fax, email, or mail).
  • Registrants cancelling between two weeks and two full business days prior to the first day of the event are "refunded at 70% of the registration fee subject to a minimum $25 cancellation fee."
  • No refunds or credits will be given for cancellations received less than two full business days prior to the event.
  • Cancellations greater than 2 weeks prior to the event will receive 100% refund.
  • No vouchers will be issued in lieu of a refund.
  • Transfers/substitute(s) welcome (notify in advance of the program)
Children at Events

Due to safety issues and concerns, children are not allowed at educational events (planners discretion for breastfeeding programs).

Inclement Weather

Participants may call South Piedmont AHEC's main number 704.512.6523 for a recorded up-to-date message on cancelled or rescheduled programs. We follow the Charlotte-Mecklenburg School System cancellation/closing schedule.

Non-Smoking / Tobacco Policy

South Piedmont AHEC training facilities are tobacco-free.

Certificates and Reprints

Continuing Education certificates are made available after:

  • receipt of full payment,
  • meeting attendance criteria,
  • successful completion of an educational event, and
  • completing the event evaluation form (required to receive access to your certificate).

Each reprint of a certificate is $15.

Photo Consent

Registration for and attendance at a South Piedmont AHEC event grants permission to use any photographs, audio, video, or other images from this activity for promotional or educational purposes. Please notify an AHEC staff member if you have concerns.

Live CPD Virtual (Live Webinar) Recording

South Piedmont AHEC does not record CPD Virtual (Live Webinars) for viewing after the program or for continuing education credit unless strict adherence to copyright and accreditation guidelines are met.

NC Area Health Education Center (AHEC) Privacy Notice

We take your privacy seriously. Please read the following to learn more about our privacy notice.

Note: For additional important information, please read about safe surfing from OnGuard Online.

This privacy notice discloses the privacy practices for:,,,,,,,,,,, and and applies solely to information collected by these websites. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. The choices available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on these sites. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell, rent or share your information with any third party outside of our organization, other than as necessary. Information needed to facilitate the awarding of credit for continuing professional development activities may be shared with that accrediting body strictly to award credit. If an educational event is jointly provided, no information will be shared with the other partners without you receiving notification. If there are exhibitors at the event, your information will not be shared by us. You may choose to provide the information to the exhibitors.

Unless you ask us not to, we may contact you via mail, email or social media in the future to tell you about continuing professional development activities, local AHEC news, NC AHEC initiatives, or changes to this privacy notice.

Your Access to and Control Over Information

You may opt out and/or unsubscribe from AHEC marketing at any time. In addition, you can do the following by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.
Activity registration allows transactional emails for confirmations, handouts, evaluations, certificates, etc. information.


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personal identifiable information. Cardholder data is not stored. The computers/servers in which we store personally identifiable information are kept in a secure environment.


In order to gain access to registration and educational information, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.


We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site and you may follow your Internet browser’s instructions to delete cookies at any time.


This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Copyright Guidelines for NC AHEC Educational Presentations