4Ms Framework for Older Adult Care - What Matters, Medication, Mentation & Mobility

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*Registration payment includes Credit Cards and Interfund Transfers ONLY.

Target Audience

nurses, nurse practitioner, social worker, community health worker, nurse aide, APP, leadership, care manager, clinical nurse specialist, case manager, medical assistant, PT, OT, other interested health care professionals


This program is jointly provided by Charlotte AHEC, Eastern AHEC and Duke AHEC.

As our population ages, we must address improving the healthcare of the older adult in all care settings. The 4Ms Framework provides an interprofessional foundation for age-friendly care that is evidenced-based, causes no harm, and aligns with what matters to the older adult, their families and caregivers.
In this virtual series, we will examine the elements of high-quality care for the older adult using the 4Ms Framework which considers and focuses on what matters to the older population and addresses medications, mentation, and mobility. Healthcare professionals will gain knowledge of the framework and apply evidence-based practices to person-centered, age-friendly care of the older adult through case scenarios.

Topics, Dates & Speakers
What Matters Most
Tuesday, February 28, 2023 | 1:00 PM - 2:30 PM
Melinda W. Matthews DNP, RN, ANP-BC, CDP

Managing Medications
Tuesday, March 14, 2023 | 1:00 PM - 2:30 PM
Autumn N. Henson, MSN, DNP, NP

Mentation: The Influence of Depression, Delirium, and Dementia
Thursday, March 30, 2023 | 1:00 PM - 2:30 PM
Jennifer Woodward, MD

Maintaining Mobility
Tuesday, April 18, 2023 | 1:00 PM - 2:30 PM
Daina Worcester, DNP, AGPCNP-BC

Impact of Isolation on the Older Adult
Tuesday, May 2, 2023 | 1:00 PM - 2:30 PM
Melanie G. Bunn, GNP, MS, RN

Empowering Informal Caregivers
Tuesday, May 16, 2023 | 1:00 PM - 2:30 PM
Letha M. Joseph, DNP, RN, AGPCNP-BC

Learner Outcome:
The participant will gain knowledge of the 4M framework and apply evidence-based practices to person-centered, age-friendly care of the older adult through case scenarios

CEUs/Contact Hours
Participants may earn up to 9.0 Contact Hours (1.5 Contact Hours/session) or up to 1.2 CEUs (0.2 CEUs/session), depending on the number of sessions attended.

Up to 9.0 Nursing Contact Hours will be awarded to nurses (1.5 Nursing Contact Hours/session) depending on the number of sessions attended. Nurses are required to attend 90% of each session.
Charlotte Area Health Education Nursing Education is approved as a provider of nursing continuing professional development by the North Carolina Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

Physical Therapy
Up to 9.0 hours will be awarded to Physical Therapists (1.5 Contact Hours/session) depending on the number of sessions attended
Charlotte AHEC, as part of the NC AHEC system, is an approved provider by the North Carolina Board of Physical Therapy Examiners with regard to activities directly related to physical therapy for continued competence.

This project is supported by funds from the Bureau of Health Professions (BHPr), Health Resources and Services Administration (HRSA), Department of Health and Human Services (DHHS) under grant number # 2U1QHP28734, Carolina Geriatric Workforce Enhancement Program. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by the BHPr, HRSA, DHHS or the U.S. Government.”

“The UNC Center for Aging and Health, Carolina Geriatric Workforce Enhancement Program also provided support."

Live Webinar Information
This Live Webinar will be broadcast with Zoom. Instructions to join the Live Webinar will be emailed prior to the event. You can test your computer by going to the Zoom Test Page

Registering for and attending a Charlotte AHEC program authorizes Charlotte AHEC to take audio, video, and/or still images to be used for promotional and educational purposes. If you have concerns, please speak with a Charlotte AHEC team member.


  • Review the concept of What Matters Most to the older adult.
  • Apply understanding of What Matters Most to case-based scenarios.
  • Identify the 4Ms Framework for Older Adult Care: Medications.
  • Explore the factors of polypharmacy.
  • Recognize effective strategies reducing overburden medications for older adults.
  • Broaden knowledge in discussing medication management of older adults.
  • Distinguish between dementia, delirium, and depression and understand the overlap that exists between them
  • Utilize common screening tools for assessing the 3D’s
  • Provide guidance (both pharmacologic and nonpharmacologic) for the management of the 3D’s
  • Identify patients who are at risk for functional decline
  • Identify functional assessment tools to measure a patient's functional ability.
  • Describe the impact of isolation on mobility, mentation, emotions, and fagility of older adults
  • Discuss strategies to reduce the occurrence or impact of isolation on older adults
  • Describe the caregiving processes and caregiving trajectory
  • Discuss the impact of caregiving on the caregiver and highlight signs of caregiver distress
  • Discuss interventions to empower informal caregivers


Kimberly Schnitzler MSN, RN, 704-512-6523


Feb 28 - May 16, 2023
Live Webinar
2 Sessions: April 18 (Maintaining Mobility) & May 2 (Impact of Isolation on the Older Adult)
2 Sessions: May 2, 2023 and May 16, 2023
3 Sessions: April 18, 2023, May 2, 2023, and May 16, 2023
0.20 - 1.20
1.50 - 9.00
Contact Hours
1.50 - 9.00
NCBPTE Contact Hours
1.50 - 9.00
Nursing Contact Hours