Conflict Management: Must-Have Skill for New Leaders

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*Registration payment includes Credit Cards and Interfund Transfers ONLY.

Target Audience

Managers, Supervisors, Leaders, Team Leads, Healthcare Professional

Description

***PLEASE NOTE THIS CLASS WAS ORIGINALLY SCHEDULED FOR 9/10 AND HAS BEEN RESCHEDULED FOR 9/19.

Today’s leaders are taught to lead change, develop new processes and transform the organization. Leadership is described as the ability to emphasize the pursuit of goals and motivate others to pursue the same common goals. Great leaders inspire trust, build relationships and encourage followers. But there is little recognition among leader’s qualities in the ability to handle conflict. Conflict management is a skill that leaders must be able to employ to help foster a productive working environment. The inability of a leader to deal with conflict will not only lead to negative outcomes but can also undermine their creditability. There is a realization that conflict management should be a skill that leaders need to give priority to learning and mastering. If a leader can establish an atmosphere of cooperation and foster teamwork, making it clear that this is their value system, there is a likelihood that this value system will be adopted by the entire team. This webinar is a perfect fit for first year leaders and soon to be leaders. This is an introduction that will help you gain the conflict management skills you need to flourish in this next stage of your career. Being able to manage conflict as a leader is a critical skill for success. When conflict is managed appropriately, it can be an active force that can build healthy relationships within and between teams. Make this part of your leader's toolbox so you can use it when conflict arises within your team with others.

Faculty
Connie Curtis, M.Ed.

Webinar Information
This webinar will be broadcast with Zoom. Instructions to join the webinar will be emailed prior to the event.You can test your computer by going to the Zoom Test Page

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Objectives

  • Learn about the different sources, causes and cost of Conflict.
  • Discover the 5 different styles Leaders use to manage Conflict.
  • Identify the Skills needed to effectively Manage Conflict.
  • Develop Conflict Management Strategies for “Working it Out”.

Contact

Talonga Wilson MHA, BA, CNA

Sessions

Sep 10, 2024
12:00 PM - 1:00 PM
Status
Open
Presenter(s)
Connie Curtis M.Ed.
Date(s)
Sep 10, 2024
Time
12:00 PM - 1:00 PM
Check-In Time
12:00 PM
Credit
0.10 - CEU
1.00 - Contact Hours
Location
Webinar
Room
Zoom
Details
Status
Open
Date(s)
Sep 19, 2024
Time
12:00 PM - 1:00 PM
Location
Webinar
Room
Zoom
Fees
$35.00
Registration Fee
Credits
0.10
CEU
1.00
Contact Hours