De-escalation Strategies and Techniques (DHHS Partnership)

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*Registration payment includes Credit Cards and Interfund Transfers ONLY.

Description

This training is brought to you in partnership between South Piedmont AHEC and North Carolina's Department of Health and Human Services.

Understanding de-escalation strategies is crucial for healthcare workers in skilled nursing facilities. These skills help manage and defuse potentially volatile situations, ensuring the safety and well-being of residents and staff. Older adults may experience confusion or agitation due to cognitive impairments or emotional distress, making de-escalation techniques essential.

Effective de-escalation prevents conflicts from escalating, reduces stress, and creates a peaceful environment. This knowledge fosters trust and improves communication, promoting a supportive and compassionate care setting.

Online Learning: De-escalation Strategies and Techniques
Welcome to our training module on de-escalation strategies and techniques. This course covers how to assess potentially violent encounters and implement strategies to keep patients and staff safe. Participants will learn to recognize anxious or threatening behaviors and apply effective de-escalation techniques.

Faculty
Stephanie Ingle, LCSW, CDP, CMNCS

Module Information
Release Date: May 5, 2025
Valid Through: May 5, 2027

Continuing Education Credits
0.10 CEUs
CEUs are expressed in tenths and 0.1 CEU is based off 60 minutes of instruction.

0.75 Contact Hour
1.00 contact hour is based off 60 minutes of instruction.

In Partnership with and Funded through:

Objectives

• Assess potentially violent encounters: Identify signs of escalating tension and potential violence.
• Recognize anxious or threatening behaviors: Understand behaviors indicating anxiety or aggression.
• Implement de-escalation strategies: Discover techniques to calm and defuse tense situations.
• Ensure safety: Apply strategies to maintain the safety of patients and staff.
• Promote a safe environment: Foster a supportive and secure atmosphere in healthcare settings.

Sessions