Effective Communication with Persons with Cognitive Deficits (DHHS Partnership)

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*Registration payment includes Credit Cards and Interfund Transfers ONLY.

Description

This training is brought to you in partnership between South Piedmont AHEC and North Carolina's Department of Health and Human Services.

Understanding effective communication with individuals who have cognitive deficits is crucial for healthcare workers in skilled nursing facilities. Cognitive deficits, such as those caused by dementia, can significantly impact a person's ability to understand and express themselves. Mastering communication techniques helps healthcare workers connect with residents, ensuring their needs are met and enhancing their well-being.
Effective communication reduces frustration and anxiety for both residents and staff, fostering a supportive and compassionate environment. It also improves the quality of care by ensuring important information is accurately conveyed and understood.

Online Learning: Effective Communication with Individuals with Cognitive Deficits
Welcome to our training module on effective communication with individuals who have cognitive deficits. This course includes engaging recorded presentations and interactive activities. Completion requires passing a post-test.

This training will teach you how to decode messages through attitude, tone of voice, facial expressions, and body language to facilitate meaningful interactions.

Faculty
Bethany Ramos, LCSW

Online Learning Information
Release Date: May 31, 2025
Valid Through: May 31, 2027

Continuing Education Credits
0.10 CEUs
CEUs are expressed in tenths and 0.1 CEU is based off 60 minutes of instruction.

0.5 Contact Hour
1.00 contact hour is based off 60 minutes of instruction.

In Partnership with and Funded through:

Objectives

• Decode non-verbal messages: Learn to interpret attitude, tone of voice, facial expressions, and body language.
• Enhance communication skills: Develop techniques for meaningful communication with individuals who have cognitive deficits.
• Improve resident interactions: Apply strategies to foster positive and supportive interactions with residents.
• Reduce frustration and anxiety: Use effective communication to minimize frustration and anxiety for both residents and staff.
• Promote a compassionate environment: Create a more supportive and empathetic care setting through improved communication.

Sessions