South Piedmont AHEC

Navigating Challenging Student Behavior

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*Registration payment includes Credit Cards and Interfund Transfers ONLY.

Target Audience

Social workers, psychologists, licensed professional counselors, educators, school personnel, mental health professionals, clinicians, health and human service practitioners, and other health care professionals.

Description

While teaching and counseling students, we inevitably encounter tense moments, inappropriate or harmful behaviors, and breaches of course expectations. This workshop is designed to help professionals move beyond reactive responses toward a proactive and productive strategy. We will explore how to create a clear classroom environment that encourages civility and mutual respect from the start, while learning how to approach difficult situations with composure and clarity. By understanding the root causes of these behaviors, we can address individual incidents in a way that preserves the integrity of the learning environment for everyone involved.
A significant portion of this session is dedicated to the practical application of intervention strategies and "in-the-moment" responses. We will define the spectrum of challenging behaviors and examine the underlying drivers behind them. Then we will explore prevention techniques, how to navigate in-the moment harmful behavior, and how to implement recovery for all involved. Through engaging practice opportunities, workshop participants will have ample opportunity to practice how to de-escalate tension and maximize successful resolution.

Speaker
Melissa Segal, LCSW
InterHuman Solutions, Founder

This presenter is being supported through a partnership between UNC-CH School of Social Work and the NCAHEC Program.

Webinar Information
This webinar will be broadcast with Zoom. Instructions to join the webinar will be emailed prior to the event. You can test your computer by going to the Zoom Test Page.

South Piedmont Area Health Education Center (AHEC) has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 5096. Programs that do not qualify for NBCC credit are clearly identified. South Piedmont Area Health Education Center (AHEC) is solely responsible for all aspects of the programs.



Registering for and attending a South Piedmont AHEC program authorizes South Piedmont AHEC to take audio, video, and/or still images to be used for promotional and educational purposes. If you have concerns, please speak with a South Piedmont AHEC team member.

Objectives

  • Explain the underlying causes and triggers of challenging behaviors.
  • Examine the environment to identify proactive changes that can foster civility and prevent behavioral breaches before they occur.
  • Analyze challenging situations to distinguish between minor issues and serious breaches of conduct requiring formal intervention.
  • Implement specific conversation components and techniques to navigate tense events.
  • Outline a clear plan for addressing a group or class after a significant behavioral incident has occurred.

Sessions

Status
Open
Presenter(s)
Melissa Segal MSW
Date(s)
Oct 23, 2026
Time
11:00 AM - 1:00 PM Eastern Time
Check-In Time
10:45 AM
Credit
0.20 - CEU
2.00 - Contact Hours
2.00 - NBCC Hours
2.00 - Contact Hours (category A) CE for NC Psychologists
Location
South Piedmont AHEC
Room
Live Webinar

78193Open


Oct 23, 2026
11:00 AM - 1:00 PM Eastern Time
South Piedmont AHEC
Live Webinar
Gabriela Staley MEd
704 512 6596

Fees


$45.00
Pre-registration Fee (before October 16).

Credits


0.20
CEU
2.00
Contact Hours
2.00
NBCC Hours
2.00
Contact Hours (category A) CE for NC Psychologists