From Silence to Safety: Building a Culture Where People Speak Up

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*Registration payment includes Credit Cards and Interfund Transfers ONLY.

Target Audience

Frontline staff, individual contributors, supervisors, team leads, managers and leaders across departments. This is an introductory course and is ideal for individuals with little to no prior experience with psychological safety or safety culture, as well as those looking to strengthen their foundational understanding.

Description

What makes a team feel safe enough to speak up, ask questions, and learn from mistakes? In this interactive session, we’ll explore the foundations of psychological safety and how it connects to a strong safety culture. Through real-world examples and small group discussions, participants will learn simple, practical ways to create environments where people feel heard, respected, and empowered to contribute, especially when it matters most.

Objectives

• Define psychological safety and safety culture and explain how each influences communication, learning, and overall team performance.
• Recognize common behaviors and team dynamics that either encourage or silence speaking up in everyday work settings.
• Identify the impact of responses to mistakes, questions, and concerns on trust, engagement, and safety outcomes.
• Apply simple, practical strategies to foster open dialogue and respectful communication within their teams.
• Demonstrate ways to respond constructively when concerns or errors are raised, supporting learning rather than blame.

Sessions